Privacy Policy

1. Information We Collect

We collect information necessary to provide transitional care and house-call medical services. This may include:

• Personal identification information (name, date of birth, address, phone number, email)
• Insurance and Medicare/Medicaid information for billing purposes
• Medical information relevant to your care (diagnoses, medications, care plans)
• Referral information from hospitals, facilities, and other providers
• Emergency contact information

2. How We Use Your Information

The information we collect is used to:

• Provide transitional care, primary care, and telemedicine services
• Process insurance claims and billing
• Communicate with you regarding appointments and care plans
• Coordinate care with your other healthcare providers
• Comply with legal and regulatory requirements
• Improve our services and patient outcomes

3. HIPAA Compliance

MidSouth Transitions Medical Group is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). We maintain administrative, technical, and physical safeguards to protect your Protected Health Information (PHI).

All employees and contractors receive HIPAA training and are bound by confidentiality agreements. We only access, use, or disclose PHI as permitted or required by law and as necessary to provide our medical services.

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share information with:

• Healthcare providers involved in your care for treatment coordination
• Insurance companies and Medicare/Medicaid for billing and claims processing
• Regulatory agencies as required by law
• Business partners who assist us in operating our services, under strict confidentiality agreements

5. Data Security

We implement industry-standard security measures to protect your information, including encrypted data storage, secure communication channels, access controls, and regular security audits. While no system is completely secure, we are committed to safeguarding your data to the best of our ability.

6. Your Rights

You have the right to:

• Access and obtain a copy of your personal and health information
• Request corrections to inaccurate or incomplete information
• Request restrictions on certain uses or disclosures of your information
• Receive an accounting of disclosures of your health information
• File a complaint if you believe your privacy rights have been violated

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Phone: (430) 200-4350
• Email: referrals@midsouthtransitions.org
• Address: 5904 Summerfield Dr, Texarkana, TX 75503